Returns Policy

At Display Signs we are committed to offering our customers the best service we possibly can. If we make a mistake we will rectify it immediately at our cost. If you are at all unhappy with the service you receive from us, please contact us to let us know.

All of our products are manufactured to the highest quality standards and are checked rigorously before despatch. In the unlikely event of a short or incorrect delivery please contact us within 48 hours of receipt and we will despatch replacement signs immediately.

In the event of part or all of your order being damaged please return the goods to us for replacement and refund of the return carriage charge. If you change your mind about your purchase, please return the unused goods to us within 14 days, and we will offer you an exchange or a credit note. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This does not affect your legal rights, including your right to claim a refund, replacement, repair and/or compensation where the goods are faulty or misdescribed.

Any goods returned should be in a saleable condition.

Our returns address is Display Signs, Popes Quay, Rockingham Road, UXBRIDGE, UB8 2UB.

We regret that bespoke signs cannot be returned as these are made to order and not part of our standard product range.

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at https://www.opsi.gov.uk

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.